Privacy policy

Privacy Policy

This Privacy Policy describes how www.threeauss.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you, process your payment information, arrange for shipping, and provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and, in line with your preferences, provide information or advertising related to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify.

Customer Support Information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with relevant support services.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt out of Google Analytics here: Google Analytics Opt-out.
  • We may share information about your use of the Site, purchases, and interaction with our ads on other websites with advertising partners using cookies or similar technologies.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you updated on new products, services, and offers.

Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information unless and until you request erasure.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making.

Your Rights

GDPR (General Data Protection Regulation)

If you are a resident of the EEA, you have the right to:

  • Access the Personal Information we hold about you;
  • Request correction, updates, or erasure of your Personal Information;
  • Port your data to another service.

To exercise these rights, please contact us at contact@threeauss.com.

CCPA (California Consumer Privacy Act)

If you are a California resident, you have similar rights under the CCPA.

Cookies

A cookie is a small data file stored on your computer when you visit our Site. We use different types of cookies, including:

  • Necessary Cookies (for site functionality);
  • Analytics Cookies (to track usage);
  • Marketing Cookies (for targeted advertising).

You can control cookie settings through your browser or visit All About Cookies for guidance.

Do Not Track

We do not alter our data collection when a Do Not Track signal is detected from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal, or regulatory requirements.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

Threeauss
Email: contact@threeauss.com
Address: 45 Donnelly Ave, Norlane Victoria 3214, Australia

Last updated: 10/03/2025

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority. For more information, visit: ICO Complaint Page.